As a privacy focused company we understand how sensitive personal information is and because of this we only collect data we need and nothing more. We encrypt the information using complex algorithms to ensure your safety and security. We never ask for information such as your social security number (SSN), banking information, medical information, or other sensitive data. We at Zepy do want to know who you are and what is important to you, and how can we help you. Payments are all processed securely using a trusted 3rd party merchant provider and we do not ever see, collect, or store our user’s payment information. Our experience with data protection has taught us that the less of your private information we have the better it is for everyone.
There are some things that we do collect and store to help us give you the best service and make sure you can easily access your account. Here are a few things we do collect:
Basic contact information like your name, phone number, mailing and email addresses. This includes information like your account number, plan details, your passwords and login information. As part of our internal security process this information is never stored in plain text.
We use advanced encryption methods to hide this information. Encryption is a two-way function where information is scrambled using an encryption key and unscrambled later using a decryption key. For example your name would appear in most records as “Mary Smith”, but as an encrypted record it would look like this: 7X57CKG72JVNSSS9. We take your privacy and security very seriously and ensure we take every possible step to protect your data.
We collect anonymous information from our website about who visits and what they read. This helps us improve content or messaging and see what information is most important to our users or visitors. This may include a “cookie” that is completely anonymous and only provides limited non sensitive data such as an IP address.
We will never share or sell your information with any third party. Our goal is to make your life simple, not harass you with offers, products, or services you may not need or want. We may use the personal information we obtain about you to:
- Make sure you get the most out of the services we provide and customer support;
- Help you manage your Zepy account, plan or other services;
- We will send monthly informative newsletters or email communications;
- Sometimes we may have promotions or discounts from partners or Zepy but we will never abuse this privilege and you can opt out at anytime;
If you have any questions you can always reach us by phone or email.